Privacy Policy
Version 1.0. Effective 27.10.2024
Welcome to Fractal Entertainments. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we handle your data, including what we collect, why we collect it, how it is used, and your rights.
Sections
- Scope of this Privacy Policy
- Who We Are and How to Contact Us
- What Data We Collect, Why, and for How Long
- Data Sharing
- Automated Decision-Making
- Cookies and Similar Technologies
- Your Rights
- Minors
- Data Security
- Policy Changes
1. Scope of this Privacy Policy
This Privacy Policy applies to our games, websites, and any other digital platforms owned or operated by Fractal Entertainments. When we refer to “Services,” we mean any gaming or related services provided by us.
This policy explains how we process your data in the context of:
- Games and apps published by Fractal Entertainments;
- Our website “www.fractalentertainments.com” and other official online properties.
2. Who We Are and How to Contact Us
“Fractal Entertainments,” “we,” “us,” or “our” refer to Fractal Entertainments. We operate through our office at 136-D Nawab Town Raiwind Road Lahore, Pakistan, with a focus on providing quality digital entertainment.
For any questions or concerns regarding data processing, please contact us at [support@fractalentertainments.com].
You can also reach out to our Data Protection Officer at [dpo@fractalentertainments.com].
3. What Data We Collect, Why, and for How Long
| Purpose of Processing | How We Collect the Data | Data Subjects: Categories of Data | Storage Period | Legal Basis |
| Account Creation | Directly from you | Contact info (e.g., username, email) | Until account deletion | Necessary for contract performance |
| Gameplay Experience | Automatically through app usage | Game progress, interactions, device info | Until account deletion or as required by law | Legitimate interest; contract performance |
| In-Service Communication | Directly and automatically | Chat logs, support communications | As needed to improve Services | Legitimate interest; contract performance |
| Payment Verification | Automatically, through app stores | Account info, payment data | As required for transaction records | Legitimate interest; legal compliance |
| Personalized Notifications | Directly from you, app usage | Contact info, communication logs | As long as user is active | Legitimate interest; contract performance |
| Service and Security | Automatically through usage | Device and activity data | As needed for security | Legitimate interest; fraud prevention |
| Personalized Advertising | Automatically, with your consent | Device ID, IP address, geo-location | Until consent is withdrawn | User consent |
| Website Preferences | Automatically through website cookies | Browser type, page activity | 2 years or until consent withdrawal | User consent |
For details on withdrawing consent, please see Section 6, Cookies and Similar Technologies.
4. Data Sharing
We share your data only under specific circumstances:
- Affiliates and Service Providers: For purposes such as IT administration, data analytics, hosting, and customer support. All third parties are prohibited from using your data for their own purposes.
- Advertising and Marketing: With your consent, we may use third-party services to deliver personalized ads.
- International Transfers: Where data is transferred outside the EEA, we use appropriate safeguards such as Standard Contractual Clauses.
For details on our third-party partners and data transfers, contact us at [support@fractalentertainments.com].
5. Automated Decision-Making
We do not perform automated decision-making that would have significant legal or other effects on you.
6. Cookies and Similar Technologies
You can manage cookie settings through your browser, and we will respect your preferences for cookies, including data analysis and personalized marketing.
7. Your Rights
You have the following rights concerning your personal data:
- Right to Access: Request a copy of the data we hold about you.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data where applicable.
- Right to Restriction: Ask us to limit data processing in certain situations.
- Right to Portability: Request your data in a structured, machine-readable format.
- Right to Object: Object to data processing for specific purposes, like marketing.
- Right to Withdraw Consent: Withdraw consent at any time, if processing is based on consent.
To exercise your rights, contact [dpo@fractalentertainments.com].
8. Minors
Our Services are not intended for children under the age of 16. If we become aware of collecting data from minors without parental consent, we will delete it or seek necessary permissions.
9. Data Security
We implement industry-standard practices to protect your data against unauthorized access and misuse, including encryption and secure data handling protocols.
10. Policy Changes
We may occasionally update this Privacy Policy to reflect changes in our practices. Please review this page periodically for the latest information.
Effective Date: [27.10.2024]
Last Updated: [27.10.2024]